Quality Control Teknisi Provisioning Berbasis Website Di PT Telkom Akses Witel Solo

Rizki, Dwi Putranto (2022) Quality Control Teknisi Provisioning Berbasis Website Di PT Telkom Akses Witel Solo. Project Report. Institut Telkom Telkom Purwokerto. (Unpublished)

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Abstract

The development of the times is increasingly advanced in terms of the telecommunications sector, many companies engaged in the telecommunications sector are competing to find as many customers as possible. With this, of course, all companies need to pay attention to the quality of both their products and their work. In work, especially in the field, of course, there must be quality, so each company will carry out quality control with the aim of knowing how the quality of technicians or the quality of the goods sold and can improve work safety. Because this time the author is doing fieldwork practice at PT. Telkom Access in the fiber academy section, the author carries out quality control on technicians with the aim of improving the quality done by technicians. What is seen from a technician is the clothing used, the use of personal protective equipment when installing, and the way it works when connecting fiber optic cables is in accordance with regulations and courtesy towards customers. Quality control used to be done manually or still using paper or excel forms, but now it uses website media which is certainly easier and more practical to use.

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