Peran Penyuluh Digital Dalam Meningkatkan Kepuasan Nasabah Dan Efisiensi Operasional Di Pt Pegadaian Unit Kroya

Habib, Mufti Mustofa (2023) Peran Penyuluh Digital Dalam Meningkatkan Kepuasan Nasabah Dan Efisiensi Operasional Di Pt Pegadaian Unit Kroya. Project Report. Institut Teknologi Telkom Purwokerto. (Submitted)

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Abstract

Being a digital educator in PT Pegadaian means having a role in providing education and training to customers about how to use digital services provided by the company. The digital educator will be the one who explains and guides customers on how to access and use PT Pegadaian's digital applications, Pegadaian Digital Service. In addition, the digital educator can also help customers in terms of registration, transactions and any problems that may be encountered in using digital services. With the presence of a digital educator, it is expected that customers will be able to access PT Pegadaian's digital services more easily and comfortably, thus increasing customer satisfaction and improving operational efficiency. Keywords: Digital educator, PT Pegadaian, Education, Digital services

Item Type:	Monograph (Project Report)
Subjects:	T Technology > TA Engineering (General). Civil engineering (General)
Divisions:	Faculty of Informatics > Informatics Engineering
Depositing User:	pustakawan ittp
Date Deposited:	13 Jun 2023 05:49
Last Modified:	13 Jun 2023 05:49
URI:	http://repository.ittelkom-pwt.ac.id/id/eprint/9728

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