Analisis Trust Transfer (Transfer Kepercayaan) Pada Pembayaran Digital-E-Wallet Menggunakan Model Fp-Trust

Wita Deva, Defrianti (2021) Analisis Trust Transfer (Transfer Kepercayaan) Pada Pembayaran Digital-E-Wallet Menggunakan Model Fp-Trust. Undergraduate Thesis thesis, Institut Teknologi Telkom Purwokerto.

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Abstract

Digital e-wallet is a non-cash payment instrument using electronic media. Problems that occur in digital e-wallet are loss of balance on users, fraud with verification codes and hacking of user accounts. The purpose of this study is the level of public trust in the use of digital e-wallet. This research data analysis method uses. quantitative methods This study uses the Technology Acceptance Model (TAM) analysis media to determine the factors that influence user trust in digital e-wallet in transactions. This study uses the Technology Acceptance Model (TAM) analysis media to determine the factors that influence user trust in digital e-wallet in transactions. The analytical measuring instrument uses a Likert scale, Structural Equation Modeling analysis techniques and the IBM SPSS AMOS 26 application The results of the study indicate that perceived usefulness and case of use variables have a significant effect on trust with a p value of 0.026< 0.05, satisfaction has a significant effect on trust with a value of p 0.000 0.05, and reputation has a significant effect on trust with a p value of 0.000 0.05, while the risk and security variables have no significant effect on trust with a p value above 0 05 So that trust has a significant effect on intention to use with a p value of 0.000 0.05. The results of the study provide information to digital e-wallet providers regarding user trust in transacting with digital e-wallets, in addition to security and risk variables can be re-analyzed by using other methods and calculation of different analytical tests This research recommendations is a document that provides an explanation regarding factors that affect transfer trust in digital e-wallet payments Keywords Digital E-wallet, Technology Acceptance Model (TAM). Structural Equation Modeling (SEM)

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