Impact of E-business Technology on Operational Competence and Firm Profitability over Time

Jose Benitez, Jose Benitez and Yang Chen, Yang Chen and Thompson S.H Teo, Thompson S.H Teo and Aseel Ajamieh, Aseel Ajamieh (2017) Impact of E-business Technology on Operational Competence and Firm Profitability over Time. Pacific Asia Conference on Information Systems (PACIS).

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Abstract

This study examines the evolution of the impact of e-business technology on operational competence and profitability using a panel dataset of 154 Spanish firms. We find that: (1) E-business technology has a positive effect on operational competence that decreases over time; and (2) the firm's proficiency in exploiting a portfolio of operational capabilities has a positive impact on profitability that becomes more significant over time. The findings provide some insights on how the initial and subsequent IT investments affect operational competence and profitability over time. This study illustrates methodologically how to perform a partial least squares estimation using panel data.

Item Type: Article
Subjects: H Social Sciences > HB Economic Theory
T Technology > T Technology (General)
Divisions: Faculty of Industrial Engineering and Informatics > Information System
Depositing User: staff repository 1
Date Deposited: 21 Aug 2018 16:22
Last Modified: 21 Aug 2018 16:22
URI: http://repository.ittelkom-pwt.ac.id/id/eprint/3980

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