AN APPROACH FOR ASSESSING THE BENEFITS OF IT INVESTMENTS IN GLOBAL SUPPLY CHAINS

Michaela, Betz and Stefan, Henningsson (2016) AN APPROACH FOR ASSESSING THE BENEFITS OF IT INVESTMENTS IN GLOBAL SUPPLY CHAINS. European Conference On Information System(ECIS).

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Abstract

This paper develops and demonstrates a novel approach for ex-ante assessment of business benefits from IT investments in global supply chains. Extant IT assessment approaches are typically based on the assumption that benefit realization from IT investments involves a single stakeholder and are produced by the technology as an isolated product. In contrast, research on global supply chains has shown that benefits generated from IT investments in this domain are typically generated by the coordinated use of many stakeholders and by technologies producing complimentary effects in systemic relationships. The assessment approach in this paper brings the contingent inter-organizational and technological dependencies of IT investments to the forefront of the assessment. It provides actors in industries relating to global supply chains the means to better apprehend the possible benefits from an IT investment and an understanding of the contingencies of these benefits. The approach was developed through an iterative design science research process in close collaboration with a major shipping line. The usefulness of the approach is demonstrated through the ex-ante assessment of the business impact of investing in digital container devices that enables monitoring of containers en route.

Item Type: Article
Subjects: H Social Sciences > HB Economic Theory
Divisions: Faculty of Industrial Engineering and Informatics > Information System
Depositing User: staff repository 2
Date Deposited: 08 Aug 2018 20:27
Last Modified: 08 Aug 2018 20:27
URI: http://repository.ittelkom-pwt.ac.id/id/eprint/2667

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