Configurational Paths to Quality and Efficiency in Healthcare: Role of Policies, Incentives, Process, and IT Capabilities

Sen, Sagnika and Raschke, Robyn Configurational Paths to Quality and Efficiency in Healthcare: Role of Policies, Incentives, Process, and IT Capabilities. Americas Conference on Information Systems (AMCIS).

[img]
Preview
Text
Configurational Paths to Quality and Efficiency in Healthcare- Ro.pdf

Download (178kB) | Preview

Abstract

The main objective of this research in progress is to investigate the combined impact of external and internal factors on healthcare service delivery in terms of quality and efficiency. External factors such as government policies encourage adoption of common standards through regulations as well as incentive programs. Internally, a care provider must possess a certain level of process maturity and technology capability in order to achieve operational efficiency. We propose to use a configurational (asymmetric) approach as opposed to a net effects (symmetric) approach to understand the paths of the combined conditions’ presence or absence to achieve the outcome condition. The final product of our research would be a typology of healthcare providers based on a combination of empirical and qualitative case analysis.

Item Type: Article
Subjects: R Medicine > R Medicine (General)
T Technology > T Technology (General)
Divisions: Faculty of Industrial Engineering and Informatics > Information System
Depositing User: staff repository 1
Date Deposited: 27 Jul 2018 20:23
Last Modified: 27 Jul 2018 20:23
URI: http://repository.ittelkom-pwt.ac.id/id/eprint/1116

Actions (login required)

View Item View Item